bringing computer support to your door

white-it-logonotxt white-it-txt

01284 788449

Business Hours

Mon-Fri - 8.30am to 7pm

Saturday - 9am to 5pm

Sunday -11am to 3pm

21st century company with old fashioned values

Testimonials

The Straight Family

Mildenhall

 

Thank you so much for recovering the data that was lost when my external hard drive crashed.  Those memories are worth so much to me!  I hope you had a lovely Christmas and hope 2012 brings you great cheer.  Best wishes

Nick Ross

Art History Abroad Ltd

 

We can't recommend whiteITsolutions enough. They are prompt, reliable and always on hand, offering us a courteous and amenable service. The technicians are unflappable and wholly amenable, and they can explain away complex ideas in an accessible manner. The service we have received is impeccable and is therefore seriously good value for money.

Michael Lambert

Drinkstone Park Bed & Breakfast

 

I have used whiteITsolutions extensively over several years. First with my company Hearing Solutions Limited where Sarah was always available with her expertise and able to keep all our centres up and running. We have since formed Drinkstone Park Bed and Breakfast with which Sarah has helped tremendously, from help with email accounts to a brand new website and most importantly on going and reliable support.

 

What can we say about whiteITsolutions? We can say that over the considerable time that we have used their services we have found them to be most reliable and satisfactory.  We can also say that Sarah White is a most knowledgeable and professional person, always willing to go that little extra bit which is so rare to find these days. Sarah is always most meticulous in her work preferring to go over a problem twice rather than leave anything to chance.  I can thoroughly and honestly recommend whiteITsolutions and Sarah to anyone who requires good all round IT support.

Mary

Bury St Edmunds

 

As a technophobic Silver Surfer I am indebted to WhiteIT  for their wonderful, supportive, efficient and responsive customer service.  From help with the initial purchase of a lap top and  clear,  creative lessons from Sarah on how to use it,  to numerous, ongoing very prompt ‘rescues’ WhiteIT has been  outstanding.  To any OAP’s nervously contemplating how to use a computer and ‘surf the net’ I  can thoroughly recommend WhiteIT – they really are the Solution!

 

Christine

Bury St Edmunds

 

White IT Solutions were recommended to me five years ago when I needed a new computer and printer.I was very impressed and satisfied with the help and advice I was given. Since then it has been comforting to know that any problems have been quickly and expertly solved. This is all due to White IT Solutions excellent service and support at all times.

 

John

Vale Interiors Ltd

 

We have used whiteITsolutions for about 4 years now. We have always had a very prompt and professional service, nothing seems to be too much trouble.

 

I wouldn’t hesitate to recommend them to anyone.

 

Anja Cantillon

LRMS

 

We have used White IT Solutions for more than 3 years.They are reliable, very supportive in those times when things go wrong and you need immediate help and always come up with a solution that is feasible

Frankie

Bury St Edmunds

 

An excellent all round service which is fast,friendly & efficient.

For those who like me are “technically challenged” whiteITsolutions provides help which is easy to understand.

Highly recommended.

 

 

Darren

Personal Trainer

 

The service from whiteITsolutions is second to none. Over the years I have depended on them for all my IT needs.  From ordering my laptop, installing all the software to designing my website they have been fantastic... Look up professional in the dictionary and that's where you will find them.

 

Paula

Bury St Edmunds

 

I am thankful for the service I have received from whiteITsolutions. My contact, either by phone or email about a computer problem has always been dealt with in a courteous and caring manner.  The knowledge and expertise of Sarah is second to none – she has always had an answer to any problem I have presented her with and  I have been more than happy with the solution she has found.  

 

I  have absolutely every confidence is recommending the services of the team of whiteITsolutions, a personal service carried out with professionalism, care and concern for the best for the customer.

 

Margaret

Bury St Edmunds

 

The service is very prompt and very efficient - delivered with a delightful sense of humour!  No time is wasted as her diagnostic skills are excellent.

Steve

Travail Employment Group

 

Over the last two years we have found whiteITsolutions to be very professional and efficient. Always happy to help and advise us with a friendly manner either in person or on the phone.

 

 

Niki Szidat-Barton – Director

The House and Property Company, Lakenheath

 

whiteITsolutions offer a sound service with excellent advice on all aspects of business IT from email set ups to website design.  Coupled with affordable pricing, whiteITsolutions have been efficient, reliable and are always available to answer questions.  We will continue to use them for all our IT requirements as the service they offer has been second to none.

Kristine

Mannpower Electrical Services Ltd

 

Monday morning Panic!  Arrived at work, turned PC on only to find the dreaded “Blue Screen”.

 

I phoned whiteITsolutions who responded to the emergency Call Out with utmost haste.  Sarah arrived, diagnosed the problem and took the PC away to her workshop for repair.  The PC was returned within 24 hours, fully recovered and in working order. Panic over!  We would like to thank  whiteITsolutions for the prompt service and excellent aftercare.

 

We would, without hesitation, recommend White IT Solutions and will continue to use their services in the future.

Mr R Burton

Norwich

 

I feel I must send a huge thank you to all at whiteITsolutions. Having known the company for many years through business, I must say how very professional they are compared to other companies.  I have since retired and do much work at home on the computers.  We have five working in the house and as you can imagine, we often get problems, some minor and some which take a lot sorting.  This is where whiteITsolutions comes into play.  With just one phone call, they are on the case at once.  whiteITsolutions gives you a time when they can get to you and will never let you down.  Sarah will never give you the old story ‘oh dear we have a major problem here’.  She gives you assurance that the problem is not so bad and gets on with it with no fuss.  I must also say that whiteITsolutions charges are very reasonable compared with others.  Once again, thanks whiteITsolutions for a very good service.  Long may this continue!

Angela

Bury St Edmunds

 

Since moving to Bury St Edmunds, I have used Sarah to set up the computer and sort out problems. I have been very impressed by the courtesy and help from Sarah’s colleague who mans the office, and the prompt service.

 

We are the pre-computer generation and have only a very basic knowledge of them. It is to Sarah’s eternal credit that she explains the situation and ways of dealing with it without patronising you for your stupidity or confusing you with technical know-how. [Both have happened in the past.]

 

She sorts out the problem quickly and efficiently, along with sound advice that you can both understand and follow. I cannot recommend her highly enough.

Tim Vosper

Intelligent Storage Ltd

 

whiteITsolutions are an important,  integral part  of our business that improves both the sanity and the smooth running of our company.  From the selection of the appropriate equipment and software, to installation and programming to technical support, they have always worked hard to  insure that our network needs are meet.

 

We enjoy a successful working relationship with whiteITsolutions and would highly recommend them.

 

Mike

Bury St Edmunds

 

Thanks very much for sorting my tablet problem, you explained it clearly so even I can understand.

Prompt service, and very reasonable rates will recomend you to my customers and friends.

 

 

Anne & Brian

Bury St Edmunds

 

Dear Dr Sarah

 

The virus has cleared up and the printer is still working.

 

Result!

 

Thank you for your efforts.

 

Graham Stewart

To Bee Advised Financial Services Ltd

 

09/12/2014 - As a business owner totally reliant on my PC  disaster struck when my PC Crashed I used my tablet to search for a local IT company in Bury St Edmunds. The reasons I initially selected White IT Solutions  - Family run company - Home visits - Testimonial page   Spoke to Sarah who totally understood my fear and vulnerability at potential loss of data and financial impact on my business and agreed to visit the following day.  

 

10/12/2014 - Sarah  diagnosed problem said Motherboard had gone would need a new PC Listened to what I wanted - contacted me later that day said that she had found a PC - I wanted to jump straight in Sarah cautioned me on this and said think about it, she wanted to ensure I was making the right choice.   After a further chat, Sarah ordered PC - Said that it would be delivered the following day

 

11/12/2014 - Sarah confirmed PC had been delivered and said the she would come out and install new PC on the 12/12/2014 - 12/12/2014 Sarah installed new PC set it all up also suggested and made other modifications to various programmes which really helped with the smoother running of the business - Checked in on me at 9 pm that evening to make sure everything was ok There were still some minor items that required attention, I was going away for the weekend but Sarah was determined that everything should be up and running so said that she would contact me on Saturday at 8.30 am to complete install

 

13/12.14 finished install - So within 4 days I had my business back and a fantastic new PC.  White IT Solutions provided the kind of service that normally you only dream about finding  which was - Fast - Efficient - Knowledgeable and just as importantly - Caring and Genuine.

 

 

Kate

Bury St Edmunds

 

I have always found whiteITsolutions to be tireless in solving my problems, most professional and very quick to respond to an urgent request. I have with confidence recommended their services to friends.

 

Susan

Bury St Edmunds

 

Thank you everyone for your help

sorting us out with our

laptop and iMac

 

Great service as always